Most YardSignPrint products are made to order. Please review the product options, dimensions and customization details before ordering.
Custom and Personalized Orders
Custom-made and personalized products are final sale. We do not accept change-of-mind returns or exchanges for these items, including changes to a size, wording, photograph or design that you selected or approved.
Damaged, Defective or Incorrect Items
This final-sale policy does not exclude help with products that arrive damaged or defective, or where the finished product does not match the final approved proof or agreed order specifications. Examples include the wrong photograph, incorrect wording introduced during production, or a product made in a different agreed size or layout.
Contact us as soon as you notice a problem. Include your order number, a description of the issue, clear photographs of the item and, for shipping damage, the packaging. Please keep the item and packaging while we review the issue.
We will review the information and confirm the appropriate remedy, such as a replacement or other resolution. For a confirmed production error or item damaged on arrival, we will provide instructions for any required return and replacement arrangements. Do not send an item back before contacting us.
Proof Approval
Where a digital proof is provided, check the photograph, spelling, dimensions, layout and customization details carefully before approving it. If the item was made correctly to the final proof you approved, a later change of preference is not a production error.
Your Consumer Rights
This policy does not limit any rights or remedies you may have under applicable consumer protection laws, including any required repair, replacement or refund.
Contact YardSignPrint
Email info@printmastery.ca with your order number, or use our contact page for help.